Terms & Policies

RESERVATION POLICIES:

Upon receipt of an inquiry by email, I will be in contact to schedule an appointment within 24 hours. If an urgent need for soul work is expressed, I may be able to respond sooner. Rune readings, soul retrievals and essential oil consultations are done by phone or Skype. This enables me to serve those who are not local to me.  Full payment is required 24 hours before the session takes place. After a service is rendered, I do not offer refunds.

CANCELLATION POLICY:

Please inform me within 24 hours notice of a need to reschedule your appointment to ensure a full refund. 

CHECK-IN:

After a rune reading or soul retrieval, it is recommended you do a self check-in after 3 days, 3 weeks, 3 months and so on. Results from this work often continue to unfold over time. We prefer you do not schedule another SRE until 6 months after the first. 

MEDICAL CONCERNS:

The soul work offered here is not to replace medical care you may be undergoing or require. I am not a licensed doctor, and do not prescribe medication of any sort. Regarding the use of essential oils, these statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease. 

Anti-Discrimination Policy:

Jenn Poniatowski of Rune Journeys does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of her activities or operations. These activities include, but are not limited to, selection of students and provision of services. She is committed to providing an inclusive and welcoming environment for all she meets through her website.